Very kind and knowledgable. I went in for a ring sizing because I had botched my previous custom ring order. I was given expert advice and consultation free of cost. Will be going back to have an engagement ring cleaned and modified.
Amazing customer service from the beyond friendly team. Very helpful in my blind search to determine my ring size. They knew I was not there to purchase, but they still treated me as though I were. I will definitely be back when I am in the market for a jewelry purchase or in need of cleaning.
Amazing customer service! Jewelry is absolutely beautiful and Sandra is extremely helpful and accommodating. My fiancé and I bought our wedding bands from itouch diamonds and my ring was custom made, it is absolutely gorgeous and everything I hoped for!
After reading many reviews I decided to give iTouchDiamonds a try to repair my gold chain. And I was immediately happy with my decision! Not only did Matt repair my chain the same day, the customer service was amazing! Very friendly, knowledgeable and AFFORDABLE! Don’t be fooled by the name of this jewelry store and think all they do is sell jewelry, this is truly a one stop shop with everything done in house, no sending stuff off and waiting weeks for repairs! Needless to say, I found a true gem! Thank you guys again for the repair!
I was recommended to Itouch Diamonds for my wife’s engagement ring. After several stores and rings that didn’t catch my interest, I walked into Itouch to Sandra’s welcoming staff and received the best customer service. She Went over and beyond to make sure she had the ring I chose built and back in my hand for the special occasion. I would highly recommend Itouch to anyone looking for custom jewelry for themselves or a loved one. Thanks Again Sandra!
Sandra was awesome. Made the engagement ring process relatively effortless and enjoyable - she worked with us to find the best valued diamond that met our goals. Overall, Sandra made me feel very comfortable with this important of a purchase, connected instantly with my now fiancé, and even gave me sound proposal advice! I’ll be back for future jewelry for sure!
Excellent customer service experience, Mrs. Sandra was very helpfull and very knowledgeable, also helped me pick the best ring within my budget. I will go back without any hesitation. Very personal assistance.
I went into ItouchDiamonds looking for an engagement ring and Matt and Sandra diligently worked with me to find the perfect diamond! They are both extremely knowledgeable and helped me throughout the entire process! I recommend iTouchDiamonds to anyone that is in the market for any diamond and they definitely have a customer for life with me!
I was referred to iTouch Diamonds by a close family friend and could not be happier with the service I have received on several occasions. Sandra is extremely knowledgeable and worked closely with me to help design the perfect ring for my fiancé. She receives compliments daily on how beautiful the finished product is. Their location is perfect because it is in the neighborhood. I hope that Sandra will be my local go to jeweler for years to come! Thanks again!!
I worked with Matthew 5 years ago to help design my wife’s engagement ring. After we had a small diamond fall out of the band, I called him up (5 years later) and he fixed it up no questions asked. Incredible customer service and a great product. I’ll continue going to them for all my jewelry needs. Thanks again, Matt.
I will never be able to thank Matt and his wife at iTouchDiamonds enough for the amazing service and hospitality they showed through the process of mounting a very special diamond into my fiance's engagement ring. The end result was not only magnificent, but also affordable, and finished the night before I popped the big question. I highly encourage those on the fence to give this business a try!
Had an absolutely amazing experience at itouch. Matt and Sandra treat every customer like family, and can’t say enough about how knowledgeable and helpful they were in the whole ring buying process. Highly recommend!
Itouch diamonds is the most dependable, professional jeweler I’ve been to. I’ve been to Sandra numerous times and she always follows through and get me exactly what I’m looking for, at the most reasonable price in town. She is kind, professional, and thorough. Highly recommend her for all of your jewelry needs. You will not be disappointed!!!!!!!
Sandra was SO helpful in working with my fiance to find the perfect diamond and setting for my engagement ring!! They take so much pride in their work and treat their customers with so much respect. We have loved working with them and are so excited to use them for our wedding bands!
My wife's engagement ring needed repairs. A couple of small diamonds had fallen off, and she was worried about wearing it. I'm so glad I took it to iTouchDiamonds.Not only they found the perfect diamonds to replace the ones lost, but the meticulous attention to detail that they used to repair the ring was extraordinary. Mathew also made casual comments as he was evaluating the ring that made it evident the in-depth knowledge and passion he has for gemology. They also re-mounted the rest of the diamonds to make sure that they would not fall off, cleaned the ring and polish it. All this at a significantly lower price than the other bids I had gotten. As if this was not enough, the day I went to pick up the ring Mathew looked at my own wedding band and said: "give me that!"He cleaned it and polished it on the spot at no additional charge. Now my wife and I wear a pair of 20-year old wedding rings that look like new.I was very impressed. I am now a customer for life.
WOW. I honestly don't know where to begin. From the moment I walked in to the moment I walk out, I was completely captivated by their warmth, expertise, and interest in my personal experiences. No other jewelry store has come close to making me feel the way I felt with iTouchDiamonds. My only favorite jewelry store. It is truly the gem & diamond of Houston> Don't go any where else, Aliyah
ABSOLUTELY EXTRAORDINARY; Superb Knowledge & Professional Service!!! I honestly could not have done it without the help of the iTouchDiamonds team. I also want to personally thank them for their courtesy and wealth of knowledge. We were given much more information than any internet blog could have shared. Oh...and the PRICE was UNBEATABLE. Thanks again.Regards,-Robert & Aisha
I’ve been to Itouch Diamonds on every tripI make to Houston since being referred to Sandra over a year ago. It is, by far, the best experience I’ve EVER had at any jeweler. Sandra is informative, helpful, very warm and inviting! She has great pieces at amazing prices! I’ve got a “wish list” with her that helps my hubby make perfect choices for every occasion! I recommend Sandra and Itouch Diamonds to all my friends and family!!Tina Barrett
Sandra, Matt and Michael took great consideration everything that I was looking for in an engagement ring and provided the best quality at an affordable price. They made sure that I was provided with an outstanding product and provided service that is second to none. My fiancee and I are more than happy with the quality of ring and plan to make future jewelry purchases with them again. I strongly encourage all those looking for diamonds and other jewelry needs to purchase from itouch Diamonds.
Whether it is selling a piece of jewelry, finding a new piece of jewelry, or repurposing a precious stone, iTouch can do it all. Sandra and Nora are accommodating and knowledgeable while you work through every option never pushy or impatient. Quality cannot be beat!
The ladies at iTouchDiamonds did a fantastic job when I went in to see them about a couple of ideas for both a Christmas present as well as an anniversary gift. The location is private, there is no pressure and the quality doesn't suffer just because the prices are reasonable. I would highly recommend iTouchDiamonds for any and all future jewelry purchases!!
iTouchDiamonds found the perfect engagement ring for me at an unbeatable price. They educated me on diamonds and did all the research for me online. I told them my budget and style preferences - they did the rest. They also beat the price of wholesalers.