Best Price Guarantee
Ensuring The Most Competitive Prices
The following conditions apply to iTouchDiamonds’ Price Guarantee:
1. The Price Guarantee only applies before you purchase your iTouchDiamonds diamond. Once you purchase from iTouchDiamonds, if you are not satisfied with your purchase, you can return your diamond to us within 30 days.
2. To verify the competing price, you must supply iTouchDiamonds with: (1) a copy of the grading report from GIA or AGSL for the competitor’s diamond, and (2) a link to a website offer or a published price offer.
3. The competing price must be available to any member of the public and cannot be a unique discount.
4. The lower price must remain in effect at the time your request is verified by iTouchDiamonds.
5. Expired offers are not eligible.
6. Competing prices must be in same currency.
7. The competitor’s diamond must have the same characteristics, including carat weight, cut, color, clarity, fluorescence, table and depth percentage, symmetry, etc. as a certified iTouchDiamonds diamond. iTouchDiamonds reserves the right to review your request and decide, in our sole discretion, whether the competitor’s diamond is comparable.
8. Diamond price match does not qualify for colored diamonds.
9. The competitor’s diamond must have a GIA or AGSL grading certificate and the certificate must be dated within the last two (2) years.
10. The competitor’s diamond must be in stock and available for purchase at that price.
11. The iTouchDiamonds price is the price after any rebates, gift certificates, and promotional discounts have been applied to the item. Costs for comparable shipping and handling will be included in the price comparison.
12. Competitors’ special promotions such as rebates, gift certificates, bundled products and “buy one, get one” offers are not eligible for the Price Guarantee.
13. Time-limited sales events (such as Black Friday, “early bird” or “door buster” offers), offers advertised as limited in time or quantity, clearance, liquidation and going-out-of business sales, and loyalty program offers are ineligible for the Price Guarantee program.
14. The Price Guarantee does not apply where the competitor or iTouchDiamonds has made a pricing error or typographical error on an item.
15. Pawn shops and auctions (websites or brick and mortar stores) are ineligible for the Price Guarantee.
16. Only one diamond per customer is eligible for the Price Guarantee (multiple claims on the same diamond will not be eligible, regardless of the quantity ordered), and the Price Guarantee can only be applied once per diamond, even if a lower-priced offer is subsequently found.
17. The Price Guarantee only applies to purchases for personal use. The Price Guarantee does not apply to purchases for resale or commercial purposes.
18. If iTouchDiamonds decides to match a competitor’s price, we will honor the new price for 48 hours.
19. iTouchDiamonds reserves the right to verify all information regarding the competing offer and to refuse to offer a lower price, in its sole discretion, is unsatisfied with its ability to verify the competing price.
20. iTouchDiamonds reserves the right to: (1) deny requests, (2) modify these terms at any time, and (3) terminate the Price Guarantee at any time.